Dhaka Beat's Privacy Policy — Your data, our responsibility

01 Introduction & Purpose

Dhaka beat has always believed that your privacy is a fundamental right. We don't just run a gaming platform — we also act as a responsible steward of your information.

This privacy policy explains what information dhaka beat collects, how it is used, who it may be shared with, and how you can stay in control of your data.

Our goal is to keep everything simple and transparent — no complex legal jargon, no hidden clauses. If you have any questions, feel free to reach out to us directly.

02 What Information Do We Collect?

Dhaka beat collects two types of information — what you provide directly, and what is automatically gathered as you use the platform.

03 How Is Your Information Used?

Dhaka beat uses your data solely to operate the platform and improve your experience. We never sell your information or share it with advertisers.

• To create, verify, and manage your account.
• To process deposits, withdrawals, and transactions.
• To deliver gaming services and maintain your gaming history.
• To send you bonuses, promotions, and personalized offers (subject to your consent).
• To investigate and prevent fraud and money laundering.
• To provide customer support and resolve complaints.
• To ensure responsible gaming and identify problematic betting patterns.
• To meet legal obligations and report to regulatory authorities.
• To improve platform security and technical standards.

04 Sharing Information with Third Parties

Dhaka beat does not sell your information to third parties. However, limited data may be shared in the specific circumstances outlined below:

• Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
• Game Software Providers: Only the minimum data required to operate the games is shared.
• KYC verification services: Authorized third parties for identity verification purposes.
• Law enforcement agencies: To government authorities when required by legal order or investigation.
• Regulatory Authority: To ensure licensing and legal compliance.

All third parties are contractually bound to meet our privacy standards. They are not permitted to use your information for their own purposes.

05 Cookie Policy

Dhaka beat uses cookies on its website to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance cookies: Used to monitor site speed and performance.
• Preference Cookies: Helps remember your language and display settings.
• Analytics Cookies: To analyze user behavior and improve our services.

You can delete or block cookies at any time through your browser settings. Keep in mind that doing so may cause some features to not work properly.

06 Security Measures

To protect your information, dhaka beat uses industry-leading security technology. Here's an overview of our security layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Encrypted database: Stored data is encryption-protected and cannot be read directly.
• Regular Security Audits: Independent third parties conduct regular reviews of our systems.
• Restricted access policy: Only authorized personnel have access to specific data.
• Real-Time Fraud Detection: Suspicious activity is automatically detected and blocked.

07 Data Retention Period

Dhaka beat does not retain your data longer than necessary. As a general rule, information is kept for as long as your account remains active, and deleted after a set period following account closure, in line with legal requirements.

• Account data: 5 years after account closure.
• Financial transaction records: 7 years (as required by law).
• KYC documents: 5 years after verification.
• Customer service communications: 3 years.
• Cookie and session data: until the end of the browser session, or up to 1 year.

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

08 Your Rights

As a dhaka beat user, you hold several important rights over your own data. We respect these rights and act on all requests within 30 days of receipt.

To exercise these rights support@dhakabeat.netSend us an email. Once your identity is verified, we will act promptly.

09 Protection of Minors' Data

Dhaka beat strictly follows an 18+ policy. No data is collected from individuals under 18, and no services are provided to them.

• Age verification is mandatory at the time of registration.
• If a user is identified as a minor, their account will be closed immediately.
• No data belonging to minors is stored in our systems.
• If a parent believes their child has been registered in error, please notify our support team immediately.

10 Privacy Policy Updates

Dhaka beat may update this privacy policy as needed. Changes may arise due to legal updates, new services, or technical upgrades.

• A notice will be posted on the website for any significant changes.
• The date of the latest update will always appear at the top of the page.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• You may receive notifications about significant changes via your registered email or mobile number.

11 Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:

• Email: support@dhakabeat.net
• Use the subject line: "গোপনীয়তা অনুরোধ" or "Privacy Request"
• Response time: within 48 business hours